A pre-pilot clinical discovery and co-design case study examining the information gap between triage and provider evaluation. Prepared for emergency-department nursing and operational leaders.
Ten coded units of stakeholder feedback across five health systems. Two themes dominated — information continuity and workload burden. Every other theme sat well below.
“The waiting room is not empty time. It is an underused clinical and operational environment.”
Paraphrased from stakeholder interviews
Modeling based on discovery-partner data. Full assumptions, sensitivities, and mid-point calculations are documented in Appendix C of the case study.
Internal mid-point model: 17 current staff minutes vs. 10 Jessie-assisted minutes per eligible encounter.
At an 80,000-visit ED with a 2% LWBS baseline and $680 per encounter, a 25% intervention success rate models $272K retained on $1.09M exposure.
Structured 90-day deployment: 2–3 weeks in silent mode calibrating against clinical judgment, then live alerts and outcome measurement.
The case study opens with these constraints, not features. Every architectural decision is downstream of them.
Jessie doesn't tell the patient what's wrong, and doesn't make treatment recommendations.
Acuity assignment and reassignment stay with the clinician. Always.
Jessie surfaces changes. It does not divert patients to lower levels of care.
Patient words are preserved verbatim in the chart alongside any AI structuring. Nothing gets paraphrased into the record.
These are the organizations where our discovery interviews took place. They are not pilot partners, customers, or endorsers of Atronics Labs — they are the clinicians and operators who generously shared their time so we could learn.
Institutional names are referenced solely to describe the geographic and organizational scope of our discovery fieldwork. Names shown here as monogram badges pending publication permissions. No affiliation, partnership, sponsorship, or endorsement is implied.
A 42-page pre-pilot clinical discovery. Shared privately with qualified operators, clinicians, and investors. We'll send you the full PDF within two business days.
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